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Clixxo CTI Suite is at the cutting edge of Computer Telephony Integration. It offers a wide range of capabilities like Blended, ACD Management, Dialer (predictive/ progressive/preview), IVRS, SMS, Voice Mail, Voice Manager (logging and auditing), Advanced GUI based reporting, Real-Time Manager consoles, Quality & Auditing Management tools, CRM, Lead Management, Campaign Management and many more customized modules.
It is extremely flexible and customizable as per the market requirements because of its multi switch setup. The architecture allows various modules of CTI to interact with each other on a well-defined interface. This provides easy integration with existing applications and infrastructure, high up-time and faster development of customized applications.